The community staff/team must project expertise and a friendly attitude. You should see them treating all potential residents and existing residents with kindness. Make sure you understand the structure in the community and who the staff members are who will be caring for your loved one. Any good resident focused community will introduce you to the staff at the community.
Tips on Touring
Finding a perfect place for your loved one is one of the most important decisions you will make. We at Waltonwood have devised a list to help you when touring senior living communities:
Most importantly trust your instincts. Can you imagine your loved one living there? You must feel comfortable about the community you are touring and that they will have your loved ones best interests at heart.